Honest shops do exist and Cordells is it. I recently had a repair performed by them, it went smooth and everything was well. Nearly 6 weeks later my vehicle was in again for service and the experienced staff noticed that the part they had previously installed had a defect. Without hesitation I was informed of the situation. Cordells staff researched the situation and decided that they would take it upon themselves to order the new, not very inexpensive part and redo the work for free. I was very impressed that when I had questions they had answers and they worked around my schedule. Cordells standards of excellence... says it all. Great work and thank you!
Jason- Thank you for sharing with us such a thorough review of your experience. What a blessing to hear from start to finish how we made your day a little easier, so you didn't have to come back with a future problem. Being proactive & ensuring you are fully taken care is definitely how we work! We don't want you to have to take any more time out of your busy schedule than necessary. Hope to see you & your Audi again in the future, we appreciate your trust in us!
- Cordell's Automotive